Category Dollar$ and $en$e

September 25, 2017 Newsletter

Have You Switched to ClientConnect, Yet?

The time is now to switch to our updated client portal, ClientConnect and Collaboration Center! Come January 1st, 2018, Finance System of Green Bay, Inc. will no longer support the old Client Web Link.

So, if you are currently utilizing the old Client Web Link and would still like to have online access to your accounts, you will have to contact our office, before 12/31/2017, to be set up with a ClientConnect login.

Why wait until December to make the change? Convert, today, by contacting Jennifer at jennifer@fsgbcollections.com.

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June 26, 2017 Newsletter

Client Web Link Update

Our updated client portal, ClientConnect and Collaboration Center, has become a hit with our clients! Many clients have migrated over to ClientConnect to utilize the new features like secure messaging and secure transfer of documents along with utilizing improved functions of listing accounts, reporting payments and review of reports.

As more and more features become available in ClientConnect, the functionality of the old Client Web Link is sure to be limited.

Therefore, on 12/31/2017, Finance System of Green Bay, Inc. will no longer support the old Client Web Link. If you are currently utilizing the old Client Web Link, you will have to contact our office, before 12/31/2017, to be set up with a login to ClientConnect so that  you may still have online access to your accounts after that date.

Any current client that would like to convert to ClientConnect and Collaboration Center, please contact Jennifer at jennifer@fsgbcollections.com.

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March 25, 2017 Newsletter

Selling Medical Debt: Today’s Industry Leading Practice

business_shaking_hands.jpgAs our healthcare clients’ reality shifts from the idea of self-pay accounts disappearing with the Affordable Care Act, to one of actually seeing increases in patient responsibility, a new trend is emerging. Providers are now seeking creative strategies, such as debt selling, to combat this new trend.

Some of the forces that are affecting this change are the increase in high deductible plans, increased charity care and the decrease in ROI in patient collections. Patient responsibility has grown and now accounts for the third largest payer behind Medicare and Medicaid. This new model lowers the patient’s upfront costs for the insurance but increases expenses on the back-end.

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September 14, 2015 Newsletter

Open Accounts: Late Charge or Finance Charge

Many times creditors will add charges for interest or finance charges on their account receivables. Knowing the requirements of each and following them will enable you to collect on those amounts, in the state of Wisconsin – legally!

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May 11, 2015 Newsletter

CFPB Stepping Into Healthcare Collections

The CFPB has been increasingly present in the medical/healthcare market in regards to regulations of the debt collection industry. It is clear that the CFPB will be putting this industry under the microscope in the near future.The CFPB has been pushed by consumer groups to place more restrictions on medical debt collections. In particular, the CFPB is honing in on general consumer confusion over medical billing and the impact medical debt has on consumer credit reports.

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April 1, 2015 Newsletter

Medical Debt Credit Bureau Reporting

Just recently announced, under an agreement with the state of New York, and will be mandated nationwide, the three largest credit reporting agencies will change the way they handle errors and list unpaid medical bills. Equifax Information Services, Experian Information Solutions and TransUnion collect and report credit information on more than 200 million Americans.

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March 2, 2015 Newsletter

Reporting Payments

One litigation trend we are seeing increase in our industry is the timely reporting of payments to the various Credit Bureaus. On a bi-monthly basis, we send a file to all three Credit Bureaus reporting new accounts and all payments received by us and our clients. If payments are not reported to us in a timely fashion, by the creditor, erroneous information could be reflected upon the referral’s credit file.

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February 6, 2015 Newsletter

Consumers on the Move

Consumers are moving at higher rates during unexpected months according to a new study and analysis from TransUnion. While the study shows August as the peak moving month due to the new school year, the analysis shows that the more unexpected months of September through December are also popular months to move.

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