Our office utilizes the latest technology to efficiently locate and contact your customers, securely transmit data, and communicate with you regarding your accounts. Our goal is to provide exceptional collection recovery for our clients while maintaining their positive public image in the community. Below is a listing of our best practices that we can put to work for your business.
Ability to offer solutions based on your needs
Ability to use all procedures to maximize recoveries for our clients
Client can securely list accounts, report payments and communicate with Finance System of Green Bay, Inc.
Aids in adherence to all federal, state and local regulations.
Aids in adherence to all federal, state and local regulations; improves customer service with referrals and clients
Increases speed and amount of information processed by our skip trace vendors
Decrease timeline in the revenue cycle for the client; increases various revenue streams for the client
Secure website providing payment access for all referrals sent to Finance System of Green Bay, Inc.
Aids in training of new employees and in adherence to all laws regarding electronic transactions; continuing education of our current staff and is a quality control tool used by management on client and referral calls
Ease of communication with traditional non-English speaking referrals
Improves data security and integrity
Decreases time frame within the revenue cycle and increases various revenue streams at Finance System of Green Bay, Inc.
Current clients that refer prospective clients to Finance System of Green Bay, Inc. aids in our market share and diversity in the industries we service
Educates and informs current clients of new federal, state or local collection industry news
Our Eterna system tests our employees, daily, on the laws and regulations governing 3rd-party debt collections. This keeps staff members up-to-date and educated on the ever-changing regulations governing our industry.
Gives us the ability to facilitate electronic information transfers between our office and our clients